Transform Your Nights with Emma Mattress: Here’s How to Connect

Emma Mattress, renowned for providing exceptional sleep solutions, offers multiple channels for customers to connect with their support team. Whether you have inquiries, need assistance, or simply want to share feedback, this comprehensive guide will empower you with all the necessary information on how to contact Emma Mattress.

Contact Emma Mattress Via Phone

For immediate assistance, you can reach Emma Mattress’s phone support line at 1-800-996-3662. Their phone lines are open from Monday to Friday, 9 AM to 5 PM EST.

Contact Emma Mattress Via Email

If you prefer written communication, you can send an email to Emma Mattress at support@emma-sleep.com. The support team will respond to your email within 24 hours.

Contact Emma Mattress Via Live Chat

For real-time support, you can engage with Emma Mattress’s live chat agents on their website. The live chat feature is available from Monday to Friday, 9 AM to 5 PM EST.

Contact Emma Mattress Via Social Media

Emma Mattress maintains an active presence on social media platforms. You can connect with them on Facebook, Twitter, and Instagram to ask questions or share your experiences.

Contact Emma Mattress Via Mail

If you prefer traditional mail correspondence, you can write to Emma Mattress at the following address:

Emma Sleep, Inc.
131 Varick Street, Suite 903
New York, NY 10013

Contact Emma Mattress for Specific Inquiries

In addition to general inquiries, you can also contact Emma Mattress for specific matters:

• Orders: For questions or updates regarding your order, contact orders@emma-sleep.com.
• Returns: For assistance with returns and exchanges, contact returns@emma-sleep.com.
• Warranty: For warranty-related issues, contact warranty@emma-sleep.com.

Contact Emma Mattress for Feedback

Emma Mattress values customer feedback. If you have any suggestions, compliments, or concerns, you can share them by emailing feedback@emma-sleep.com.

Additional Tips for Contacting Emma Mattress

• Be clear and concise: When contacting Emma Mattress, clearly state your reason for reaching out and provide any necessary details.
• Be patient: While Emma Mattress aims to respond promptly, there may be occasional delays. Please be patient and allow time for a response.
• Check your spam folder: Sometimes, emails from Emma Mattress may end up in your spam folder. If you do not receive a response within the expected timeframe, check your spam folder.

Key Points: Empowering Customers with Seamless Communication

Emma Mattress is committed to providing exceptional customer service and making it easy for customers to connect with them. By leveraging the various communication channels outlined in this guide, you can effortlessly reach out to Emma Mattress for assistance, inquiries, or feedback. Remember to be clear, concise, and patient, and your communication will be met with prompt and professional support.

Frequently Asked Questions

Q: What is the best way to contact Emma Mattress?
A: The best way to contact Emma Mattress for immediate assistance is via phone, live chat, or social media.

Q: Can I contact Emma Mattress on weekends?
A: Emma Mattress‘s phone and live chat support are not available on weekends. You can send an email or contact them via social media instead.

Q: What is Emma Mattress‘s warranty policy?
A: Emma Mattress offers a 10-year warranty on all its mattresses. For warranty-related issues, contact warranty@emma-sleep.com.

Q: How long does it take to receive a response from Emma Mattress?
A: Emma Mattress aims to respond to emails within 24 hours. Phone and live chat support provide immediate assistance during business hours.

Q: Can I visit Emma Mattress‘s physical location?
A: Emma Mattress does not currently have any physical showrooms. All sales and support are conducted online.