Step-by-Step Instructions: How to Cancel Rugs USA Order Without Any Fees
What To Know
- Canceling your order is a straightforward process that can be completed in a few simple steps.
- Will I receive a refund if I cancel my Rugs USA order.
- Can I cancel only a portion of my Rugs USA order.
Have you placed an order with Rugs USA but had a change of heart? Don’t fret! Canceling your order is a straightforward process that can be completed in a few simple steps. This comprehensive guide will provide you with all the necessary information and instructions to cancel your Rugs USA order with ease.
How to Cancel Rugs USA Order Online
1. Log In: Visit the Rugs USA website and log into your account.
2. Order History: Click on “My Account” and select “Order History.”
3. Identify Order: Locate the order you wish to cancel and click on the “View Order” button.
4. Cancel Option: Scroll down to the bottom of the order details page and click on the “Cancel Order” button.
5. Confirmation: Follow the on-screen prompts to confirm your cancellation request.
How to Cancel Rugs USA Order Over Phone
1. Contact Customer Service: Call Rugs USA‘s customer service at 1-800-447-8474.
2. Provide Order Number: Have your order number ready when you call.
3. Request Cancellation: Inform the customer service representative that you wish to cancel your order.
4. Confirmation: Once your cancellation request is processed, you will receive a confirmation email.
How to Cancel Rugs USA Order via Email
1. Compose Email: Send an email to customercare@rugsusa.com.
2. Subject Line: Clearly state “Cancellation Request for Order [Order Number]” in the subject line.
3. Order Details: In the email body, provide your order number and the reason for cancellation (optional).
4. Confirmation: You will receive an email confirmation once your cancellation request is processed.
How to Cancel Rugs USA Order In-Store
1. Visit Store: Visit the nearest Rugs USA store.
2. Bring Proof of Purchase: Bring along your order confirmation or receipt as proof of purchase.
3. Request Cancellation: Inform the store associate that you wish to cancel your order.
4. Confirmation: Once your cancellation request is processed, you will receive a confirmation receipt.
How to Cancel Rugs USA Order if Shipped
1. Contact Customer Service: Call Rugs USA‘s customer service to report that your order has already been shipped.
2. Provide Tracking Number: Have your order’s tracking number ready when you call.
3. Request Refusal: Inform the customer service representative that you will refuse to accept the delivery.
4. Return Authorization: Once your refusal request is processed, you will receive a return authorization number.
5. Return Package: Keep the return authorization number handy and return the package to the carrier.
How to Cancel Rugs USA Order if Backordered
1. Contact Customer Service: Call Rugs USA‘s customer service to inquire about the status of your backordered order.
2. Request Cancellation: Inform the customer service representative that you wish to cancel the backordered item(s).
3. Confirmation: You will receive a confirmation email once your cancellation request is processed.
How to Cancel Rugs USA Order if Damaged
1. Document Damage: Take clear photos or videos of the damaged rug.
2. Contact Customer Service: Call Rugs USA‘s customer service to report the damaged order.
3. Provide Evidence: Submit the documentation of the damage to the customer service representative.
4. Return Instructions: Once your claim is approved, you will receive instructions on how to return the damaged rug.
Answers to Your Most Common Questions
Q: Can I cancel my Rugs USA order after it has been shipped?
A: Yes, you can cancel your order if it has been shipped by contacting customer service and requesting a refusal.
Q: How long does it take for a Rugs USA order to be canceled?
A: Cancellation requests are typically processed within 24-48 hours.
Q: Will I receive a refund if I cancel my Rugs USA order?
A: Yes, you will receive a full refund for any canceled items.
Q: Can I cancel only a portion of my Rugs USA order?
A: Yes, you can cancel individual items from your order by contacting customer service.
Q: What should I do if I receive a canceled order?
A: If you receive an order that you have canceled, please contact customer service immediately.
