Exclusive Guide: Master the Art of Mattress Firm Delivery Tracking
What To Know
- But before you can do that, you need to track your mattress firm delivery to know when it will arrive.
- Yes, you can track your Mattress Firm delivery online using the Mattress Firm website or the delivery company‘s website.
- If your Mattress Firm delivery is delayed, you can contact customer service to find out the reason for the delay and get an updated delivery date.
Ordering a new mattress is an exciting time. You can’t wait to get your hands on it and experience the comfort and support it has to offer. But before you can do that, you need to track your mattress firm delivery to know when it will arrive.
Here’s a step-by-step guide on how to track your Mattress Firm delivery:
Check Your Order Confirmation Email
After you have placed your order, you will receive an order confirmation email from Mattress Firm. This email will contain your order number, the estimated delivery date, and a link to track your order.
Use the Mattress Firm Website
You can also track your order on the Mattress Firm website. To do this, you will need to log in to your account and click on the “My Orders” tab. From there, you will be able to see the status of your order and track its progress.
Call Mattress Firm Customer Service
If you are having trouble tracking your order, you can call Mattress Firm customer service at 1-800-907-0708. A customer service representative will be able to help you track your order and answer any questions you may have.
Track Your Order Using the Delivery Company
Once your mattress has been shipped, you will receive an email from the delivery company with a tracking number. You can use this tracking number to track the progress of your delivery on the delivery company’s website.
Be Patient
Mattress delivery can take some time, especially if you live in a remote area. Be patient and keep track of your order’s progress. If you have any questions or concerns, don’t hesitate to contact Mattress Firm customer service.
Additional Tips for Tracking Your Mattress Firm Delivery
- Make sure you have a valid email address on file with Mattress Firm. This is how they will send you your order confirmation email and tracking information.
- If you are not going to be home when your mattress is delivered, you can arrange for a signature release. This will allow the delivery company to leave your mattress at your door without requiring a signature.
- Be sure to inspect your mattress when it arrives. If there is any damage, be sure to note it on the delivery receipt and contact Mattress Firm customer service.
Common Questions and Answers
How long does Mattress Firm delivery take?
Mattress Firm delivery typically takes 5-10 business days. However, delivery times may vary depending on your location and the availability of your mattress.
Can I track my Mattress Firm delivery online?
Yes, you can track your Mattress Firm delivery online using the Mattress Firm website or the delivery company‘s website.
What should I do if my Mattress Firm delivery is delayed?
If your Mattress Firm delivery is delayed, you can contact customer service to find out the reason for the delay and get an updated delivery date.
Can I cancel my Mattress Firm order?
You can cancel your Mattress Firm order before it has been shipped. However, you may be charged a cancellation fee.
What is Mattress Firm’s return policy?
Mattress Firm offers a 120-night sleep trial. If you are not satisfied with your mattress, you can return it for a full refund.
